Fantastic proximity to the Sanctuary, just a short stroll away. The hotel staff were friendly and helpful. The room was basic but clean and comfortable. Towels and toiletries were readily stocked and replenished. A number of lifts are available for various parts of the hotel, so one lift was not servicing all rooms and therefore, there was never a long wait for lifts.
Sinead
Oktober 2023
The Hotel was clean and comfortable. People were very friendly and the service was very good. They were very accommodating. We had to leave earlier than planned due to an issue with the airline. Even though breakfast meant to be at 7am, they had opened breakfast at 5:30am as we were leaving. Very close to the Shrine that we went on a pilgrimage to. So was able to go to the church every day.
Uk
Julai 2023
On checked in, I was told I have been "up graded" to their sister hotel, Helgon, a four star hotel and located just next building. This is just as close to the Sanctuary as the one originally booked, the proximity is important to me. The original room allocated to me has a humming noise coming from the headboard area, by 8pm I asked to have the room changed, which, after some discussion, ì was allocated another room which is quiet. Staff at Reception were helpful & polite. A particular staff spoke good English which help to resolve issues quickly.
K
Oktober 2022
Cleanliness and Front counter . i sent an email asking Taxi price did not want to pay extra i didnt get time to check the email when i got out of the exit gate Taxi with my name board standing Car ready to pick up felt really great and the Driver Vergile was really nice peson jsut billed me as on the meter! very happy too!
George
Ogos 2022
Fabulous location ... very clean and comfortable.. very good value for money. We didn't book with breakfast and we're glad we didn't as we found a lovely Italian just over the road for breakfast lunch and dinner that was amazing.. I would highly recommend a stay at this hotel cocktails in the evening were fabulous
Declan
Oktober 2023
The hotel staff were very friendly, polite and helpful! The room was cosy and the bed was very comfortable. The shower water can be hot or nice and cool which is great after coming back to the hotel room after a cold wet day or hot sweaty day respectively. There are plenty of food options for French, Italian and Spanish cuisines in the are too :)
Sheng
Jun 2022
I appreciate the great communication. I was notified in a timely manner of changes to my reservation and instructions of where to go and what to do.
Nancy
Mac 2023
Hotel accomodation was adequate for our short stay and within walkable distance away from the Lourdes Shrine. The rooms were large enough with a spacious shower. The hotel is next to a supermarket which was convenient.
Alex
September 2023
The location was awesome - close to the Sanctuary and yet not too close. Many places around to eat. Close to the old bridge. The staff were pleasant and very responsive, e.g., they gave us a room without twin beds as we had requested and they changed it immediately we complained.
Kemz
Ogos 2022
Very friendly staff and clean hotel.
Ruhin
Julai 2023