Hôtel Croix des Bretons - Lourdes Pyrénées

great location walking distance to sanctuary shops and places to eat. front desk staff was very helpful and answered all our questions and request.they assisted us in renting an electric scooter so my family member go to the sanctuary and around town.

The Hotel was clean and comfortable. People were very friendly and the service was very good. They were very accommodating. We had to leave earlier than planned due to an issue with the airline. Even though breakfast meant to be at 7am, they had opened breakfast at 5:30am as we were leaving. Very close to the Shrine that we went on a pilgrimage to. So was able to go to the church every day.

Lovely hotel right in the centre of everything. About 5 minutes to grotto. Staff were so nice, especially Hugo, Antonio and Bruno. We have great chats with them. Rooms, shower, very clean. Reception nice too.

On checked in, I was told I have been "up graded" to their sister hotel, Helgon, a four star hotel and located just next building. This is just as close to the Sanctuary as the one originally booked, the proximity is important to me. The original room allocated to me has a humming noise coming from the headboard area, by 8pm I asked to have the room changed, which, after some discussion, ì was allocated another room which is quiet. Staff at Reception were helpful & polite. A particular staff spoke good English which help to resolve issues quickly.

Fabulous location ... very clean and comfortable.. very good value for money. We didn't book with breakfast and we're glad we didn't as we found a lovely Italian just over the road for breakfast lunch and dinner that was amazing.. I would highly recommend a stay at this hotel cocktails in the evening were fabulous